Pet Reunions ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services. By accessing or using our website or services, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of personal information from you: Contact Information: Full name, phone number, email address, and mailing address. Pet Information: Pet's name, description, breed, last known location, photos, and relevant details to assist in the search. Payment Information: For reunions requiring payment, we collect necessary payment details (e.g., e-transfer info, PayPal transaction data). Technical Information: IP address, browser type, device type, pages visited, and access times via cookies and analytics tools.
2. How We Use Your Information
We use your information to: Provide pet search and rescue services. Contact you with updates related to your lost pet. Process and confirm payments upon successful reunion. Improve our website, services, and customer support. Comply with legal and regulatory obligations.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with: Volunteers or team members assisting in the pet search process. Payment processors (such as PayPal) strictly to facilitate transactions. Authorities or law enforcement only if required by law or to protect our legal rights.
4. Data Storage and Security
We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure.
5. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your user experience and collect analytical data. You can set your browser to refuse cookies or alert you when cookies are being sent.
6. Your Rights and Choices
You have the right to: Access and request a copy of the personal data we hold about you. Request correction or deletion of your personal information. Withdraw consent for specific uses (where applicable). To exercise these rights, contact us using the information below.
7. Retention of Data
We retain your personal information only for as long as needed to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
8. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children without parental consent.
9. Changes to This Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Your continued use of our website or services after changes are made indicates your acceptance of those changes.